Problems on this site fixed

Yesterday something happened on one of the Tortui sites which caused all of the sites to go down. I contacted BlueHost, the service that hosts these sites. I had to contact them several times before everything was repaired.  The first problem occurred on this site after I had tried to run a plugin called hello-preflightchecklist. When nothing happened after several minutes I killed the browser session. After that I wasn’t able to access the site, receiving the message “Error establishing database connection.” I tried accessing other Tortui sites. Any attempts presented a blank screen.

BlueHost were able to correct the problem of the blank screens within a few hours but other problems continued. The last time I contacted BlueHost yesterday was to tell them that, although worked, if I tried to open the admin page I was still met with a blank screen. I had to give BlueHost my admin password. Instead of taking care of the problem right away, I had to wait until this morning before I heard back from them. The problem was fixed so I changed the admin password.

I thought everything was OK but I discovered a few hours ago that choosing anything from the  menu lead to another error, “Internal Server Error.” I searched the error and found this page: . The solution which was sort of in the back of my mind was under settings/permalinks. I changed the setting there from Post Name  to Default then saved the new setting. After verifying that the menu items were working correctly I changed the setting back to Post Name and saved the setting again. This setting also worked properly.

Author: korkiley

Systems Administrator at University of Vermont (retired as of 7/1/2012) Married Favorite Activities: Condor Glider Online Competition, Developing web sites, making espresso, and keeping a blog

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: